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Frequently asked questions

Is there a subscription?

There is no subscription for PAWID. You pay one price and you have a lifetime access to the platform.

What if I'm not satisfied?

We offer a 30 day return policy in case you are not satisfied with your order.

Do I need to download an app to my phone?

No, you do not need to download another application to your handset. PAWID is a web-based application that can be used by any device with internet connection. Just simply scan the qr code on the smart dog tag.

Is this Apple and Android compatible?

Yes! PAWID is a web-based application that can be used by any device with internet connection.

What is a QR code dog tag?

PAWID's dog tag QR code is a digital pet ID that uses QR code technology. By scanning the tag with a smartphone, it links to a web page with comprehensive details about your pet. The PAWID QR code dog tag offers limitless, updatable information about your pet, providing an efficient and modern solution for pet safety.

How does a QR code dog tag work?

Our QR code dog tag works by encoding your pet's unique ID into a scannable QR code. When the pet id tag code is scanned using a smartphone or a QR code reader, it directs the user to a personalised web page that houses detailed information about your pet. This provides a quick, accessible way for someone to help your pet if it's lost, promoting safety and peace of mind.

Are QR code dog tags safe and secure?

Yes, QR code dog tags like PAWID are safe and secure. The QR code only links to the information you choose to share, and any sensitive data is securely stored. PAWID respects your privacy, ensuring only necessary information is accessible when the QR code is scanned.

Are QR code dog tags durable?

Absolutely, our QR code dog tags are designed with durability in mind. They're made from sturdy materials like stainless steel or toughened plastic, designed to withstand the active lifestyle of your pet. The QR code is also printed in a manner to resist fading or damage, ensuring it remains scannable over time.

How can a QR code on a dog tag help in case my pet gets lost?

A QR code on a dog tag like PAWID provides immediate access to your pet's essential information when scanned. It can display your contact details, pet's medical needs, and more, assisting in the quick and safe return of your lost pet. The ease of scanning a QR code with a smartphone facilitates immediate communication with the pet's owner.

Can a QR code dog tag store medical information about my pet?

Yes, our QR code tag can store and provide access to your pet's medical information. This includes details like allergies, dietary restrictions, ongoing treatments, and medications. With this information readily accessible through the QR code, it can ensure your pet receives the appropriate care, particularly in emergency situations.

What are the dimensions

PAWID dimensions are 30mm in diameter. They are lightweight, water and dust proof and have an extremely strong ring.

Why do I need this? My pet is microchipped.

While microchips are important and we encourage them, usually only vets carry the right tools to scan them (RFID scanners).
PAWID allows anyone with a smart phone to access your pets information. Microchips also do not have half the available features as a PAWID tags such as our live alert system.

Is my information secure?

All data stored on our servers are fully encrypted and secure. You can also set any of your information to be private so it is not accessabe to anyone.

Can I have multiple tags under on account?

Yes, you can have as many tags as you want under your account and you can also add as many contact information as you need.

Contact Us

Got questions or need assistance? We're here to help! Contact the PAWID team today. Our dedicated customer service is committed to providing swift and effective solutions tailored to your needs.